Share review of Doncaster Royal Infirmary

Doncaster Royal Infirmary 2024-05-08 Person 5 5 0

On entering A&E we were quickly and efficiently dealt with by the receptionists We were sent through to be assessed everyone was kind and very helpful and caring despite how busy they were We were waiting to see a doctor my wife went to reception to ask if our turn was imminent as it seemed a long wait , the receptionist was really helpful and said we were nearly ready to go through at this point a doctor came from his room to shout us through he actually said we had been waiting along time because instead of shouting us from the area he was supposed to , he had gone through to the 1st reception area so obviously we didn’t hear him . To be honest we were very unhappy with the doctor in question as he didn’t fill us with confidence I’m sure he didn’t know what he was doing . I spoke to the receptionist who was very kind and who arranged for the consultant on duty to come and speak to us . He arranged for a scan he was very kind and reassuring . I went for my scan and as the shift changed a lady consultant took over my case she was lovely and sorted out some medication and we were sent home . We have never complained before as we have always had a good experience at all the local hospitals but really the young doctors attitude was something else

Just the young dr needs to be taught to give reassurance