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9th August 2021


The staff in resuscitation where so lovely, I got dealt with quickly after a fall from a horse with all the right measures put in place, as soon as I got moved into a different treatment room, I had no one update me with my results or come to see if I needed anything until I pressed the button, I was left lying on my back for 4 hrs after my ct scan as they was waiting for a final report, even though the doctor in resus told me he checked over my results and they was okay and I would be able to sit up soon, didn’t expect to be sat there 4hrs still payed in my back, one of the nurses came to give me a bed pan so i could go to the toilet then as she was helping me get dressed she said how tiny my knickers wear which I don’t think is acceptable and quite rude, they also left me very uncomfortable for a long period of time, I have two metal roses in my back from a previous surgery and I cannot be payed in my back for too long as I stray to then feel the rodes, they just kept saying to take the pain relief given And didn’t seem to understand how uncomfortable I was, the last nurse that helped me was also lovely

Suggested improvements
As written above I felt like I was left too long not knowing and very uncomfortable

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff