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Diana Princess of Wales Hospital 2021-08-06 Person 2 5 0

Because I was left stood in a corridor with a badly injured ankle after already having to hobble from the end of the road Reseptionist was blunt and rude - if she doesn't want her job she should leave Was seen quickly but with no advice apart from being told initially there was a small fracture - to then be told no it's just a sprain and to rest it - then it was bye bye - off ya trot even though I couldn't even walk - next time I won't bother Best thing about the whole visit was the porter and x-ray staff

Maybe have some one checking the queue for people who may need support Have a proper system for seeing folk as many that came in after me where seen first One man had been sat there two hrs before me but I still got seen before him - which causes problems in the waiting area