Share review of Diana Princess of Wales Hospital

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

15th May 2023


Told to go to A and E by 111 for 14.15 in afternoon after mistaking dog’s medication for mine, took medication at 10 o’clock in morning, got to hospital, registered, then told to wait , waited until 15.30 noticed patients who came in long after me with less serious issues, ie: nose bleed, splinter in finger, being sick, being seen to first, went back to desk at 16.30 to enquire when I was being seen , was told : sorry don’t seem to have you on list to be seen , then receptionist asked colleagues if they had registered me , they hadn’t but remembered me registering due to us sharing a joke about me taking dog’s medicine, waited another 30 mins then finally got seen , to be told I should be okay because it was now 7 hours since I took the dogs meds and if I was going to be I’ll it would have happened in the 4 hour window of me taking them !

Suggested improvements
Made sure I was registered in first place , and realised how long I had been sat there ,

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Rating not given.
Staff