Share review of Diana Princess of Wales Hospital
Diana Princess of Wales Hospital
2021-06-11
Person
4
5
0
11th June 2021
The staff were fantastic, they treated my daughter with great care and compassion . I liked how they directed the questions towards her (she’s almost 9) which was nice to see her confidence grow in the nurses and radiographers as it was her first experience of A&E.
Once checked in at reception, the actual wait inside the A&E pods was very short.
Suggested improvements
Unfortunately we had to queue for over an hour to be seen at reception which was hard to stand for such a long period with a child who has an ankle injury. There were several older people in line who were really struggling, especially with such high temperatures. I feel there could have been a few chairs available for the people who were struggling.