Share review of Diana Princess of Wales Hospital
Diana Princess of Wales Hospital
2023-05-22
Person
2
5
0
22nd May 2023
The nurses/doctors/technicians where all very professional and caring, Always. But so.ething needs to be done about the attitude of the two ladies sat behind reception. I understand they see a lot of people daily, but when youre ill you dont need your first point of contact with the emergency service to be a rememberale one for all the wrong reasons... i was in A&E 6hrs yesterday and I witnessed everyone turning up treated to the same attitude.
Example, one lady turn up with her obviously handicapped son, who had breathing difficulties. The receptionist made the poor mother (even after protest)take him to the desk to observe him, when she could clearly see him and his obvious suffer from where she was sat.
Suggested improvements
As above, other than that, the people who where actually work where first class.