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24th July 2021


We had been waiting to be seen 2hours.To be told there would be a long wait to see nurse and doctor.i understand that they were busy told to ring gp in the morning. I was sick no bowl provided my partner had to get till from the toilet. A lady mopped the floor no spray or disinfectant spray COVID pandemic. Totally disappointed and upset Better communication between staff and patients needed.no compassion

Suggested improvements
More staff needed and cleaners need better training on precautionary measures to stop covi

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff