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Diana Princess of Wales Hospital 2021-06-03 Person 4 5 0

The nurses where amazing especially the nurse with the surgeon I saw. Sadly I found ‘Caesar’ the. Surgeon that saw me not to be personable towards me, quite miserable and sat with his back to me whilst writing notes. The nurse looked embarrassed with his communication manner. I was speaking and trying to inform him of my relevant health history but I found it a bizarre bad experience at time but fully understand the pressures at the current time. I was previously offered knee replacement surgery 4 years ago but now I too young!? And even though my arthritis is far worse!

Checking in at A&E was also robotic and totally unfriendly. I understand there are perhaps a number of people attending without a good enough reason but I was told a triage nurse would see me but no one did. I waited over 1 and half hours before being moving to another wasting area. It was over 2 hours before I saw anyone. (What I found strange was the waiting time given how quite it was yesterday morning. Despite this I have at the hospital 3 hours 10 minute.)