Share review of Diana Princess of Wales Hospital
I arrived in a&e after being instructed to go there by 111 service, I arrived in totally and complete agony in tears. I sat down to be told I should go home and wait for my own doctors to open as I would be waiting 6 and half hours. I was in so much pain I could not wait and needed help, I stayed in a&e and ended up on the floor in tears from my pain and no one came to help me or check on me!
Once I had got back to sit on a chair I didn’t know how much time had passed that I was on the floor I was seen by 3 nurses while I was crying explaining my pain was told to “we can’t help you if your crying” I was then given pain relief and told to go home with out being monitored and to go see my own doctor. I have fibromyalgia a chronic pain condition, I experience flare ups of pain regular but this pain was like nothing I have had before let alone seek emergency medical help.
Whether it was deemed as an emergency or not I was advised to go there by 111, I myself believed it was urgent when I was in so much pain I could touch my own skin without crying or screaming in pain and no other pain relief I had tried was even coming close to helping me