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Diana Princess of Wales Hospital 2023-05-22 Person 5 5 0

Every person I came into contact was very friendly and professional. I had total confidence that they were doing their best for me. The treatment areas all looked very smart and clean. I was particularly impressed with the booths with the sliding doors that ensured total privacy.

The only negative I can comment on is the lack of privacy when being booked into the department. The waiting area was busy but very quiet as in no noise. I therefore heard people’s names, addresses, dob’s, names of next of kin etc. As well as their medical emergency as would they would have heard all of my details. This may not be a problem for most people but I am quite a private person myself.