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22nd June 2023


Excellent care from start to finish. Staff went above and beyond to help and look after me. The assistant practitioner, Sam Stocks was lovely, and informed me of all the things I needed to know and nothing was too much trouble for her. There was an ECC doctor, who's name I didn't get, that, again did so much and certainly in regard of organising pain relief that got me through an ankle reduction. The resus staff were well organised.

Suggested improvements
The only thing that let it down was having to walk around from the drop off point at the main entrance, to the ECC. Obviously, this isn't staff related and is building work that has gone on for far too long.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Rating not given.
Staff