Share review of Diana Princess of Wales Hospital

Diana Princess of Wales Hospital 2023-05-14 Person 1 5 0

Arrived in A&E after being knocked down by a taxi while out walking. Spent 13 hours in a cubicle with no food or water. I was put on several drips, one of which was blocked ,and was told by staff that only the registered nurses knew how to do it and there was only one on that day in A & E. Wasn't sorted for 11 hours! The doctors and registered nurse and a student nurse were brilliant. Rest of staff were rude and appalling in there attitudes. Only one porter to take me to xrays and ct scan. He was horrible and made me feel like a nuisance. He had pink spiky hair and was complaining about taking me to x-ray 3 times. I was totally intimidated by him. He's in the wrong Job. Unqualified nurses had no sympathy at all, and clearly moaned all the time. I was in a great deal of pain, had head and leg injuries and a fracture in my spine. I would never go back again. Did you know they put pieces of polystyrene around your head with cellotape or x-ray dept won't see you! At one stage nobody had a thermometer to test my temperature, but they weren't bothered. I wouldn't believe it if somebody else told me.at midnight I was sent to x-ray depth again. Thankfully a different porter on shift who was wonderful and gave me a blanket. However the night staff in x-ray didn't know what I needed xraying and the guy seemed annoyed I was there. Absolutely ashamed to call it my hospital and would rather die than go back. You could tell the doctor was frustrated as well.

Staffs attitudes need changing. Proper equipment available. People needed with natural compassion to work in the job. Not people who just want to come and earn a wage. Criminals are treated better and faster than others. That's appalling. Proper equipment to be available, and good old fashioned qualified nurses like there used to be. I think even Florence nightingale would turn in her grave!