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Diana Princess of Wales Hospital 2021-07-30 Person 1 5 0

I wasn't attended to by a Doctor until 5hrs after I'd arrived. I was then given three different drugs to assist me with my pain, one was Oramorph which slowed my breathing down and I had to labour to breathe. I pressed my nurses button numerous times but to no avail? I was then left for a further 3 hrs when a shift change occurred and a new nurse took my stats then left saying nothing more. I am incapacitated at the moment so needed help to use the bathroom, I had to shout for help as I realised my nurses button can't have been working. Two nurses asked me to hold on. I held on for over an hour until I was beside myself in tears and pain. Then I shouted for help and another nurse fetched a commode and all the while kept asking me if I'd finished? Then, after being in AnE for 10+hrs I was told to call my husband for a lift home. I am unable to sit or stand for any period of time as I have degenerative discs in mg lower back. However I was fetched crutches and told to sit in a wheelchair. Then wheeled into AnE reception for all to see whilst I shook from head for us in pain and sobbed my eyes out. There the nurse left me alone until my husband arrived which was 25minutes later. I was overwhelmed by the whole debacle and truly traumatised by the time I'd got home. The nurse did say that Grimsby Hospital have no help for spinal problems and next time my husband should drive me to Hull Royal Infirmary because that's where the specialists are! Why was I not informed that by the Ambulance crew? Why was I not transferred? Why was I just given a cocktail of drugs and just left alone? I'm distraught and in more pain than before after having to pay on an AnE bed for so long. MRS JACQUELINE WILLERTON.

Been there for me. I am not a wimp or a baby. I have been dealing with my pain for 5 weeks prior to having to call 111 and asking for an ambulance because I could no longer deal with the pain and really needed NHS help. Even if I'd been given stronger meds and monitored closely I'd have felt safer. If my nurses button had worked? I informed a nurse regarding it and she just said "Oh I don't know why it isn't working" and walked away? I also have A-fib and as my breathing began to become laboured I couldn't call for anyone to help? It was frightening. When given the crutches I was just expected to get up and walk? I can't walk in the severe pain I'm in. But was made to? My treatment was disgraceful. And j really to praise the NHS for everything they do, always. But this experience came as a massive shock.