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28th March 2021


From the moment I walked through the door (immediate referral from Louth community team) I was met with warmth and friendliness. Every member of the team who looked after us for our 6 day stay went the extra mile. Every decision about being induced, every medical issue that arose and every procedure under taken was explained to me. From the type of medication I could have, to the next steps on my recovery, right through to breast feeding support, I felt valued, listened to and well and truly cared for. It is thanks to Carla for the quick decision making skills that meant our little boy was safely delivered. The whole team were incredible from Becky, Laura, Carla, Lisa, Jenny, Cara, Louise and everyone we were cared for by ..and made me feel positive about every part of my birth, recovery and return home. Our little boy is doing really well thanks to the 121 support provided and all the encouragement from the whole team. Thankyou

Suggested improvements
Not the ward itself but the Covid restrictions meaning partner can only visit for 2 hours per day was the only thing that could be changed to make things easier for mum... if partner was allowed to stay for longer it would aid the care of baby and mother for example dad could change baby whilst mum has shower / eat etc. The ward were simply following the rules so appreciate they couldn't waive this.

Experience
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Information
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Staff