Share review of Diana Princess of Wales Hospital

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

1st April 2021


The doctor/Consultant (Dr/Mr Ali) was excellent, and deserves 5 stars * My appointment was at 1600. I was totally ignored by nurses, who were up and down the corridor continuously. Although I prompted them after I had waited an hour and again after 90 minutes, they just took my name and never came back to me. The Senior nurse (returning from other duties) after my 90+ minute wait, was the only person to take any interest, to apologise and ensure that I was seen. I left the department 2 hours after arriving.

Suggested improvements
Nurses to be aware of who is (still) in the waiting area and keep the patient informed of why (if any) delay and how many in the queue

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff