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Diana Princess of Wales Hospital 2023-06-26 Person 4 5 0

Was in the department for 11 hours. Water fountain would be appreciated instead of using water from bathroom taps. Saw Dr and was told to sit in waiting room because tannoy went for all drs to attend board meeting, which was fine but after 40 minutes I had to ask why I was waiting and what the plan was. Apart from that the care I received from all drs nurses, admin, was great

Communication when asked to sit back in waiting area as to what and why your waiting for. No discharge summary given Overall 11 hours in department, obviously I know pressures in a and e on all staff but quicker waiting times would be great but I know this is a national problem. I'm just so grateful to have been seen and treated Thanks