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2nd May 2023


Lovely staff who looked after my son

Suggested improvements
My son has an intellectual disability he's 11 years old with the mental age and understanding of less than a 5years old, he found the children's waiting area boring and was getting upset as there was nothing to distract him, I wasn't even able to let him watch something on my phone as no mobile signal and the free WiFi wouldn't let us stream anything so he found it upsetting especially while he was hurt and in pain, he doesn't understand his feelings or how to express them so it all came out as crying and anger towards me

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Rating not given.
Staff