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Diana Princess of Wales Hospital 2021-07-19 Person 4 5 0

Excellent care even before I walked through the doors. A kind Porter called Karl Stephenson saw me struggling to walk into the department, so brought a wheelchair out and wheeled me in. Service and care was very smooth and efficient. Staff were super busy but each one made time for me as a patient and actually showed they cared. I felt at ease, even in a lot of pain, I felt confident in the staff, drs, nurses and my overall experience was as pleasant as could be. Most staff kept saying sorry for being so busy but it was not their fault. I was very impressed.

Perhaps try to have more staff, although I appreciate at this time it’s probably very difficult with people having to isolate etc.