Share review of Diana Princess of Wales Hospital

Diana Princess of Wales Hospital 2021-07-13 Person 2 5 0

Receptionist clearly does not like her job. Irritated I had arrived and fired off questions, when the speaker is too small and everyone in the waiting area can hear your personal details and health details beaching confidentiality. I have spine issues and chairs poor they have no support for your back, which then made it worse.there is no sign to explain why some patients are seen in a different area. This made one man angry as he had been waiting a long time. A and e didn't seem busy but there seemed to be lack of space.

Improvement in receptionist training. Improvement in speakers so receptionist doesn't have to shout or you. Waiting room separate from reception so you cannot hear everyone's personal details. Improved space where non urgent or lower level care needed for better throughput