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1st August 2021


The care I received in labour was good however the aftercare was terrible my baby wasn’t checked over properly by midwife, I didn’t receive adequate breastfeeding support which I feel directly caused me to fail at breastfeeding my baby. Staff were rude and unhelpful when ringing my bell for help when struggling and alone after labour.. example I dropped a dirty nappy on the floor, I was unable to walk unsupported or bend down so I asked for help, the staff member came in picked the dirty nappy up and put it on my table and said is that everything while walking out the room. I understand there are pressures but I feel that staff lack the basic care and compassion for new mothers, especially in times when family cannot be around to support,

Suggested improvements
The students I came into contact with were fantastic but sometimes aren’t supported as they should be.. I feel staff on the ward need to have more understanding for patients

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff