Share review of Danetre Hospital

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

Written by a patient
22nd July 2021


Very quick but still thourough and kind.

Suggested improvements
Pre- appointment communication was told appointment would be 15 hours but only 25 mins.

10th August 2021
Response from Danetre Hospital

Thank you for your comment. I have passed it to the service manager to make sure any letters are updated. Best wishes Hugh Jones, Patient Experience Manager

25th October 2021
Response from Danetre Hospital

Thank you for your feedback. When we book appointments, we pre-warn patients as to the maximum amount of time the consultations will last; a first assessment normally takes around 90 minutes, whereas follow up appointments are much shorter-usually around the 25-35 minutes mark. Where much of the necessary information has already been obtained (such as test results and clinical history) this can shorten the consultation time required by a significant margin. However, if you felt that there were issues that needed to be discussed that were not covered in your consultation, please don’t hesitate to bring those issues up in your next appointment with us.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs
Experience