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19th May 2021


The staff, regardles of their roles, have all , extraordinarily, professional and caring. It is very hard to fault the service and, in particular, the ability to know when is at important as treatment exceptional- thank you.

Suggested improvements
WiFi the provision of a full WiFi service is essential and the failure to provide it for in-patients is incomprehenvise given the nature of the all nurses and the dependency on communication given, in particular covid restrictions. WiFi is available on the NHS at most locations- why not here?

3rd June 2021
Response from Danetre Hospital

thank you for the lovely feedback, I will raise the issue again with the wifi, this has been an ongoing issue, I am sorry if this has caused any upset.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience