Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NPReviews
Reviews
Timely nursing and medical needs delivered with care and respect.
Because everything is asked for has been done.
Fantastic staff.
Staff is kind.
The advice, support and care given is second to none. What makes it simply amazing is the humour it is delivered with. Thanks for all of your support Roxanne
Each member the team of three: Jane, Rox and Helen were fantastic. Also a mention for Julie who manages the admin so efficiently and helpfully.
My faith or my culture were not discussed
Thank you for your feedback. I am sorry that cultural and spiritual needs were not discussed as part of your treatment. This feedback will be shared with the team and they will ensure there is an offer to explore any cultural/spiritual needs of patients using the service.
The ladies that run these sessions are an absolute joy!
Even though we have had to do them all on line, they are still able to make them personal, patient and connected, they are so inclusive with everyone.
I actively looked forward to the weekly meetings, and always feel so uplifted at the end.
My sister always comments on how much I seem to laugh while doing them, I think this goes along way to making us feel better, and laughter shouldn't ever be underestimated.
They have helped me understand what I need to do to help myself, no mean feat, as i have been known to be rather resistant.
The only thing that would make them better, is being able to do them face to face.
Thank you for your feedback. The team is starting to explore the possibility of face to face group sessions returning over the Summer of 2021
Had a fantastic service from the team with a very positive outcome. Such a lovely group of people.
Thank you for your kind words and for supporting a case for more staff. Best wishes, Hugh Jones, Patient Experience Manager