Cynthia Spencer Hospice

Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
 
2,490 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 26 of 248
 
Review of Community Specialist Palliative Care Team
4th August 2022


[name removed] completely answered all our questions.


Dignity/Respect
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Staff
Safe
Supported
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Experience
 
Review of Community Specialist Palliative Care Team
4th August 2022


Everyone we have dealt with has been caring and courteous. Have helped tremendously with guidance and advice I have received some useful coping tips.

Suggested improvements
So far, we cannot fault anything and cannot think of anything that is missing and could be improved.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Experience
 
Review of Community Specialist Palliative Care Team written by a carer
4th August 2022


[name removed] was very attentive and met him and my needs. She s showed compassion and was very supportive. As well all the hospice team.


Dignity/Respect
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Safe
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Spiritual needs
Rating not given.
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Rating not given.
Experience
 
Review of Cynthia Spencer Hospice
29th July 2022


Caring, attentive staff.

Suggested improvements
More feedback from doctors.

2022-11-28 13:29:48
Response from Cynthia Spencer Hospice

Thank you for your feedback. The doctors undertake 2 ward rounds per week and there are opportunities for patients and relatives to request to speak to a member of the medical team at other times during the week. We will ensure the medical team have this feedback shared with them so that we ensure the opportunity for doctor feedback more regularly to patients.

Dignity/Respect
Involvement
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Staff
Safe
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Spiritual needs
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Review of Cynthia Spencer Hospice
29th July 2022


I could not have managed at home and I am so grateful that I have a bed in here.


Dignity/Respect
Involvement
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Staff
Safe
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Spiritual needs
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Review of Cynthia Spencer Hospice
29th July 2022


Because the staff very caring and carry out of them.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
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Review of Cynthia Spencer Hospice written by
29th July 2022


Very good.

Suggested improvements
Good.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Rating not given.
Experience
 
Review of Cynthia Spencer Hospice
29th July 2022



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Cynthia Spencer Hospice
29th July 2022


Nothing is too much trouble for any member of staff.

Suggested improvements
Nil.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Cynthia Spencer Hospice
29th July 2022


Because the staff and all of the amounts are of the very {best.}

Suggested improvements
Nothing.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
 
Page 26 of 248

Cynthia Spencer Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Cynthia Spencer Hospice: http://iwgc.net/ejoux