Cynthia Spencer Hospice

Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
 
2,490 reviews

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Page 218 of 248
 
Review of Cynthia Spencer Day Hospice written by a patient
29th January 2016


The care we get from treatment here could not be any better as it is fantastic. Only I personally would like more days as it is good to talk to people, as being 6 days a week on your own is very lonely.

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Review of Cynthia Spencer Day Hospice written by a patient
29th January 2016


I am so grateful that I had the opportunity to come here as it has made such a difference to me and my wife. We get a lot of support with the various aspects of condition. Jo was extremely helpful when I was having to wait for dental procedures at the hospital. Barbara is always on hand for any difficulties. Lesley 'entertains' us for a while with her 'singing'. I do not know what we would do without them.

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Review of Cynthia Spencer Day Hospice written by a patient
29th January 2016


All staff are excellent doing their relevant jobs. All very caring and pleasant.

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Review of Cynthia Spencer Day Hospice written by a patient
29th January 2016


The staff are cheerful and we have a good laugh.

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Review of Cynthia Spencer Day Hospice written by a patient
29th January 2016


All the staff and volunteers are very good and helpful and nothing is too much trouble for them.

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Review of Wellbeing @ Cynthia Spencer written by a patient
29th January 2016


Would not improve a thing. I enjoy myself every time I come.

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Review of Wellbeing @ Cynthia Spencer written by a carer
29th January 2016


The staff here are always very helpful and kind. Nothing is too much trouble and they are very 'turned in' to each individual and their needs. It is always a very cheerful place and everyone looks forth to coming. I do not know where we would be without this services.

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Involvement
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Staff
 
Review of Cynthia Spencer Hospice written by a patient
29th January 2016


Day-to-day care on every level is exemplary. Nurses and auxiliary staff are outstanding and cannot do enough for you. However contact with doctors is not on a regular basis and there is not enough chance to discuss drug charges. More regular or any regular drug/doctor round would be very helpful.

2016-03-14 11:04:53
Response from Cynthia Spencer Hospice

I am sorry your experience was not seeing a doctor on a regular basis, and that you were not able to discuss changes to your medication as you would have liked. All patients under our care are discussed with the doctor on a daily basis, and they are usually seen by a doctor each day through the week, and if needed at the weekend. We will discuss your comments with the team of doctors and determine what we can change to improve this for others.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Cynthia Spencer Hospice written by a patient
22nd January 2016


Everything was good about my care. I could not see much that could be improved.

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Review of Cynthia Spencer Hospice written by a patient
22nd January 2016


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Page 218 of 248

Cynthia Spencer Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Cynthia Spencer Hospice: http://iwgc.net/ejoux