Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
2,490
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Cynthia Spencer Hospice
2016-04-30
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a family member
30th April 2016
All staff friendly, professional.
Cynthia Spencer Hospice
2016-04-30
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a family member
30th April 2016
Cynthia Spencer Hospice
2016-04-30
Person
5
5
0
Review of Hospice @ Home
written by a family member
30th April 2016
As a family we were treated with kindness and compassion.
My Mum was treated with great care and dignity in her last hours. The nurses were so caring and kind so wish we had heard about Hospice at home sooner. I am sure there are lots of people who would liked their loved ones cared for at home during their last days. Thank you so much for your wonderful care.
Cynthia Spencer Hospice
2016-04-23
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
23rd April 2016
Wonderful treatment. Can't be faulted.
Cynthia Spencer Hospice
2016-04-22
Person
4
5
0
Review of Cynthia Spencer Hospice
written by
22nd April 2016
They do all they can at a difficult time. The staff are happy to explain things to relatives as well as the patient.
Cynthia Spencer Hospice
2016-04-22
Person
5
5
0
Review of Cynthia Spencer Hospice
written by
22nd April 2016
Cynthia Spencer Hospice
2016-04-22
Person
5
5
0
Review of Hospice @ Home
written by a family member
22nd April 2016
To be able to look after my my in her own house as she wished
Cynthia Spencer Hospice
2016-04-22
Person
1
5
0
Review of Hospice @ Home
written by a carer
22nd April 2016
Not a very good experience for me or my late husband.
Staff did not seem to have any idea of "needs" that either the patient or "carer" - family.
In fact one of your staff had to be asked to leave she was totally out of order and extremely overbearing, very rude, more of a pest.
2016-06-23 12:49:55
Response from Cynthia Spencer Hospice
Thank you for your feedback regarding the Hospice at Home team. We cannot find any evidence of a member of the Hospice at Home team being requested to leave a patients home. If you have concerns that it was one of the Hospice at Home nurses that was overbearing, please get in contact with the Service Manager on 01604 678033 who would be willing to talk through this with you.
Cynthia Spencer Hospice
2016-04-15
Person
5
5
0
Review of Cynthia Spencer Hospice
written by
15th April 2016
Everyone is very kind and gentle and, whilst being very busy, always make time to chat about any issues we raise.
Cynthia Spencer Hospice
2016-04-15
Person
5
5
0
Review of Cynthia Spencer Hospice
written by
15th April 2016
Everything is perfect.
