Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NPReviews
Reviews
Great care about my problems and help given.
Long wait from GP. Referral (end August mid November 2016).
First three appointments - which is assessment and 2 appointments from 15:11:16 to 30:11:16.. Then no more appointment until 30:1:17.
Thank you for your feedback. We are conscious the team has long waiting lists at the present time. Due to a vacancy within the service and limited cover, the waiting times have increased. We have been successful in recruiting a new member of staff and this will improve waiting times in time
I cannot think of anything that could be improved.
I have always been treated with care and understanding.
Suggestions are made on things I could try at home.
I have found this service invaluable.
Satisfactory.
Very caring. Very thoughtful. Peaceful atmosphere. Heating needs turing up, room cold.
Everything and everyone was and is amazing :-).
Very friendly and knowledgeable staff, built my confidence and really made a difference at a time of feeling vulnerable made me feel that with support this was something I could control the outcome of and make an input to my recovery.
- 3 hour visits to do 'waited needed - very unable.
- Communication excellent.
- Only criticism is of overall NHS service being poorly coordinated - e.g on occasion independent practitioner's changed direction/approach.
- It would be helpful there were a 'care co-ordinator' who had overall responsibility and authority to implement plan.