Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
2,490
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Cynthia Spencer Hospice
2017-09-13
Person
5
5
0
Review of Hospice @ Home
written by a family member
13th September 2017
We only had this service for one day but both ladies that attended were friendly and caring.
Please note the patient wasn't really aware of who was visiting and his care package was only discussed with myself (wife) and son so the questions that follow only relate to my feelings.
Cynthia Spencer Hospice
2017-09-09
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
9th September 2017
Pleasant and efficient. Listened to.
Cynthia Spencer Hospice
2017-09-09
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a family member
9th September 2017
The staff at the hospice have been amazing. Dada has been supported throughout his stay at the hospice. The environment the hospice his offer has been amazing and a real comfort to us all. We can't thank you enough for all your care and support.
Cynthia Spencer Hospice
2017-09-09
Person
4
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
9th September 2017
Good service and no complaints, appointment were on time.
Cynthia Spencer Hospice
2017-09-01
Person
5
5
0
Review of Hospice @ Home
written by a family member
1st September 2017
They listened to what we had to say. They were not only here for my husband but for the whole family.
Cynthia Spencer Hospice
2017-09-01
Person
5
5
0
Review of Hospice @ Home
written by a family member
1st September 2017
Everything was perfect. Everybody was caring, compassionate, loving and professional.
Mum felt like angels came. We felt that mum was in such good care and could leave her. We could not have coped without you. We longed for a visit everyday for mum and reassurance. Dignity all the time. Jolly too.
Explained things included us her daughters. Respectful and listened. Knew exactly how to care for mum. Every nurse who came gave over a hundred percent of care. We are going to fund raise for you, as we could have loved more visits as it helped us so much. It's very scary caring this way but you helped so much.
Can't thank you all enough. Amazing. <3
Cynthia Spencer Hospice
2017-09-01
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a family member
1st September 2017
Cynthia Spencer Hospice
2017-09-01
Person
3
5
0
Review of Cynthia Spencer Hospice
written by a family member
1st September 2017
Staff very obliging and helpful and no rigid regime. Like open visiting.
Would like more information about treatment and procedure.
Cynthia Spencer Hospice
2017-09-01
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
1st September 2017
One to one communication and helpful suggestions were good.
Not so good were the waiting time for an assessment appointment (3 months) and a packed car park.
2017-10-30 17:14:47
Response from Cynthia Spencer Hospice
Thank you for your feedback. We accept that waiting times have been too long due to vacancies within the team. We have now successfully recruited staff and waiting times should start to reduce.
Cynthia Spencer Hospice
2017-09-01
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
1st September 2017
Very in depth initial consultation with kind, empathetic nurse who provided detailed information, and answered my questions in a language I could understand.
I was not rushed in any way which made a pleasant change to my experiences elsewhere.
