Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
2,490
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Cynthia Spencer Hospice
2019-01-23
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a family member
23rd January 2019
Cynthia Spencer Hospice
2019-01-23
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a carer
23rd January 2019
Helped with my pain.
Cynthia Spencer Hospice
2019-01-23
Person
4
5
0
Review of Cynthia Spencer Hospice
written by a family member
23rd January 2019
The caring nurses, drs and staff. Being involved in my treatment and medication. My wishes being honoured.
Cynthia Spencer Hospice
2019-01-23
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a family member
23rd January 2019
Carers 110% to me and my dad. Thank you :-).
Cynthia Spencer Hospice
2019-01-18
Person
5
5
0
Review of Hospice @ Home
written by a family member
18th January 2019
1) The qualities outlined i questions 3,4,5 and 6.
2) The opportunity for some respite knowing that we could rely totally on the expertise of the nurse/nursing assistant.
3) It would have been good to have more notice of when someone was available but realize it's difficult to manage this.
4) Cannot speak too highly of Louise who probably saved my sanity - also
5) Leah on the phone who was so reassuring and helpful when contacting us to offer help.
2019-01-31 09:27:07
Response from Cynthia Spencer Hospice
Thank you for your feedback and for the suggestion regarding more notice of visits. Our team assess daily as to the needs of the patients they have on their caseload and will try and contact families as soon as they can offer a shift. We will continue to work on how we can inform patients and families earlier as to when a shift could be offered.
Cynthia Spencer Hospice
2019-01-18
Person
5
5
0
Review of Hospice @ Home
written by a family member
18th January 2019
I was very pleased with the support you offered to me, but unfortunately patient my wife only had a short 2 weeks at home with me before she died.
Cynthia Spencer Hospice
2019-01-18
Person
5
5
0
Review of Hospice @ Home
written by a family member
18th January 2019
Nothing can be improved as far as I am concerned. You were marvelous I have nothing but praise for your staff (Ruth) was fantastic I would like to say a very special thank you. All your staff who cared for my wife were brilliant.
Thank you.
Cynthia Spencer Hospice
2019-01-18
Person
5
5
0
Review of Hospice @ Home
written by a family member
18th January 2019
- Kind.
- Helped the family of palliative patient.
- Explained medical care, end of life procedure.
- Helpful leaflets and books.
Cynthia Spencer Hospice
2019-01-18
Person
5
5
0
Review of Hospice @ Home
written by a family member
18th January 2019
Very reliable.
Very practical.
Very caring.
Cynthia Spencer Hospice
2019-01-16
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a patient
16th January 2019
Everything was excellent.
