Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
2,490
reviews
Reviews
Recommend
Dignity/Respect
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Reviews
Cynthia Spencer Hospice
2019-07-04
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
4th July 2019
Cynthia Spencer Hospice
2019-07-04
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
4th July 2019
Very good information and encouragement from Roxanne.
Can't see anything that could be improved from my point of view.
Cynthia Spencer Hospice
2019-07-04
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
4th July 2019
Roxanne was extremely kind and very caring.
Thank you.
Cynthia Spencer Hospice
2019-07-03
Person
5
5
0
Review of Community SPC Team
written by a family member
3rd July 2019
The care given to my husband in his final two weeks was exceptional. It could not be improved. The donation at the funeral are for yourselves. From the bottom of my heart, thank you.
Cynthia Spencer Hospice
2019-06-27
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
27th June 2019
Very informative.
Any problems just ask and you will be helped.
Cynthia Spencer Hospice
2019-06-27
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
27th June 2019
Excellent consultation, very reassuring.
Thank you.
Cynthia Spencer Hospice
2019-06-27
Person
4
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
27th June 2019
When I first went, and was told what I needed to do, I wasn't going to do it, it wouldn't work, but I actually found it better wearing the sleeve's, and it has made a lot of difference to my leg, which I'm very pleased about.
Cynthia Spencer Hospice
2019-06-14
Person
5
5
0
Review of Hospice @ Home
written by a family member
14th June 2019
Cynthia Spencer Hospice
2019-06-14
Person
5
5
0
Review of Hospice @ Home
written by a carer
14th June 2019
Home from hospital visits. Excellent and reassuring for both patient and carers/family.
The respect and care all staff showed was fantastic. The only shall problem we encountered was when patient needed a driver and a bank nurse came who had no work phone and really struggled to get through to district nurses.
The end of life 3 hour sessions-fantastic but maybe the home from hospital could've been made shorter if not needed?
Overall-you enabled both family and patient to have care, dignity and as good as end of life care could be. Thanks.
2019-07-29 14:45:55
Response from Cynthia Spencer Hospice
Thank you for your lovely feedback regarding the care provided by the team. The home from hospital provision is assessed on an individual basis and the Hospice at Home team will discuss with patients and families and provide less shifts if this is required. All the bank nurses for Hospice at Home have access to a phone, potentially the difficulty was in getting hold of a District Nurse at that time. We are working with the District Nursing team to improve the ability to contact the team when needed.
Cynthia Spencer Hospice
2019-06-13
Person
5
5
0
Written by a carer
Written by a carer 13th June 2019
My Lady needed a consultation with the lymphoedema palliative care team. We arrived at the entrance to the campus and looked on the signboard for WELLBEING CENTRE to no avail. The signboard lists (from top to bottom) Cynthia Spencer Hospice, Favell House Disability Unit, Cynthia Spencer Day Hospice, Manfield Court, Staff Car Parking, Deliveries.
Fortunately a friend works on-site and was able to direct us to the correct building.
As a suggestion please add the Wellbeing Centre to the list on the signboard.
