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Written by a carer
22nd February 2019


My husband and I cared for his sister who died after a short illness. Fortunately we were able to manage for the first few months and it was only towards the end of her life that we needed more support staff were willing/keen to help however the transition shape between agencies led to mixed messages/confusion. Fortunately this was eventually sorted the patient died peacefully. We will be forever grateful for your end of life support!

7th March 2019
Response from Cynthia Spencer Hospice

Thank you for your positive feedback on the Hospice at Home service. The feedback regarding communication between multiple agencies is something that providers of end of life care are continuing to work on. We are aware that it can be difficult to get the correct information between different providers and we are looking at how best to achieve this.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs