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Written by a patient
3rd February 2017


The opportunity to discuss comprehensively my problem and worries regarding my condition with someone who understands and has experience of how it manifests itself. Having the chance to try out various compression sleeves to find what works best for me. Ideally it would be better to have more frequently, regular massage but I have been grateful for the sessions I do get.

2nd June 2017
Response from Cynthia Spencer Hospice

Thank you for your feedback. Due to present caseload, capacity and vacancies within team, we are aware that some patients have a long gap between treatment sessions. We are working to rectify this and have a new member of staff starting in April 2017, therefore this should see an improvement in the length of time between treatment sessions

Recommend
Dignity/Respect
Involvement
Information
Staff