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Written by a family member
6th November 2022


[name removed] listened to my mum's wishes and treated her with kindness and compassion. She worked with my mum to come to a suitable care package and delivered information in a way that was acceptable to my mum without causing my mum distress and anxiety.

Suggested improvements
NA.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience