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Written by a family member
28th October 2016


Once H and H were aware of my dad's condition we received almost daily calls to offer shifts which were a lifeline to me (daughter and carer). We experienced a communication breakdown initially between Nipton Gen hospital and GP, meaning dad didn't get any home support till 6 weeks after terminal diagnosis, support was actually open to us. Once care started the various teams involved (district nurse/H and H/Prime care) worked very well together. On a personal note, I could not have coped without H and H not only practical care but emotional support too, having them to talk to and their expertise in preparing/equipping me to care for dad at home. Thank you so much.

Recommend
Dignity/Respect
Involvement
Information
Staff