Share review of Cynthia Spencer Hospice

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

Written by a patient
7th January 2020


I have been looked after by the staff of Cynthia Spencer hospice for the last few weeks now, and the whole team has been exemplary. But I particularly want to credit three new members of the healthcare assistant team that I think are extraordinary. Sue, Cheryle and Stacey only started working here a few weeks before Christmas but have already made an enormous contribution to the excellent team here. They each bring experience from different fields of the care sector, but are mostly brilliant because they know how to build empathetic warm and fun relationships with their patients. I have to congratulate the people who are recruiting staff of such calibre - each of these new staff are particularly talented at their role Providing care to people in difficult situations, but each of them are also terrific at perceiving the needs of the individual. As the youngest member of the new group, Stacey has exceptional relationship building skills and is always a pleasure to be around. Her judgement of the right thing to say at the right time is uncanny. Something is going right at this establishment if they are able to recruit candidates of this calibre. I am so grateful.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff