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Written by a family member
6th January 2018


I do feel that the staff were very helpful and caring, to the patient, however as a war-pensioner come carer I was finding it difficult to cope with stormo etc, from the day she was discharged from Kettecing hospital on the 5/11/17 until the hospice staff arrived to assist, the specialist bed arrived three days before she passed away, so it didn't give her any comfort, while she was aware of what was happening, at least she went in peace. I am devastated on how quick this cancer developed, without the condition being found earlier.

16th January 2018
Response from Cynthia Spencer Hospice

Thank you for your feedback. It is positive to hear about the support you received from Hospice at Home. I can see form the feedback that things progressed quickly and you have concerns about the speed of diagnosis. If you continue to have concerns then please do go back and speak to the GP who may be able to answer some of your questions.

Recommend
Dignity/Respect
Rating not given.
Involvement
Information
Staff
Safe
Rating not given.
Supported
Cultural needs
Spiritual understanding