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Written by a family member
17th November 2022


Q's 2378 By the time your team got involved [name removed]'s condition had deteriorated tot he extent that she was no longer wholly aware.

Suggested improvements
The family was very satisfied with the care and kindness shown by your staff to both [name removed] and to ourselves.

Dignity/Respect
Involvement
Rating not given.
Information
Rating not given.
Staff
Safe
Supported
Spiritual understanding
Rating not given.
Cultural needs
Rating not given.
Experience