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Written by a carer
21st January 2017


This surgery has been addressed to someone who had not been a carer or lived at this address for 9 years. My father-in-law for which I cared for 9 years used the service. We lived together for those 9 years. I was unaware of your service as was our paid care assistant and my father-in-law's son (who had power of attorney). Unfortunately your service had been discussed at hospital with his eldest daughter who had disowned him 15 years prior and she did not share information. First we knew about you was when an appointment to visit was made and the lady explained it to us when she came out. Please make sure you are talking to those actually involved in the care.

Recommend
Dignity/Respect
Involvement
Information
Staff