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23rd February 2022


Totally satisfied with care, compassion - and outcome./nSadly in the time available no night carer possible.

Suggested improvements
Night cover? But right over Christmas and had an other of help the day my husband died (28/12/21).

7th March 2022
Response from Cynthia Spencer Hospice

Thank you for your feedback. The Hospice at Home team strive to offer night shifts when possible, and when staffing allows. The team have taken on board the feedback and will continue to offer night shifts as and when this is possible.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience