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Written by a family member
18th May 2019


My darling wife passed away 22/05/19. The caring staff were all second to none, becoming friends. But I do feel we were let down by the last district nurse we called she was nasty, and could not get off and away, fast enough. My wife left me that night but your staff super team.

29th May 2019
Response from Cynthia Spencer Hospice

Thank you for your feedback regarding the Hospice at Home team. I am sorry that your experience with the District Nurse was not positive, if you wish to discuss this further, please do not hesitate to contact Richard Glasspool, Service Manager on 01604 678033.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs