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Written by a family member
22nd March 2019


I cannot thank Julie from hospice at home for her timely and dedicated interventions when we found mum at the floor at home. She immediately contacted DNs and made referrals to Age UK and Marie Carey. She arranged cash cah mats/slide sheets and did the referral for CHC funding herself. She was incredibly professional caring and efficient and was always absolutely lovely with mum. I wish I could remember the name of the wonderful hospice at home nurse who visited just before mum died and was incredibly supportive to me and my husband. She contacted Cynthia Spencer herself and collected Daisy let sheets to help us turn mum when she was so frail - she stayed long beyond the end of her shift to help us out!

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs