Cygnet Hospital Godden Green

The nursing staff, (including ward managers and team leaders) MDT, Kitchen, Maintenance and doctors here are utterly wonderful, kind heroes. I had the pleasure of working with them. However they are sorely let down by the senior management (clinical/hospital manager and above). Cygnet is clearly more interested in profits than care. They treat their staff like dirty under their feet and take our their stress and anger on them. The CEO turned up to visit in a Ferrari! Well done care staff. Keep going. You guys are incredible.

My child was drugged up to the eyeballs. After discharge, CAMHS were shocked at the amount of medication my child had been prescribed. I questioned the doctor during my child's stay but was fobbed off; after all the professionals know what they are doing... My child did not engage much in the therapy offered and was not encouraged to. My child self harmed during stay, should have had stitches but was just given steri-strips. My child was there as an NHS patient, maybe if we were private my child would had had better treatment. Having said that, nurse Alice was lovely. There have been cases of theft; could only have been staff. Lack of communication- I always had to phone for information and updates.