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Countess of Chester Hospital
2016-02-19
Person
0
5
0
Written by a family member
Written by a family member 19th February 2016
Member of staff booked for BCG. Arrived on time to be told nurse had gone out for 90 minutes. 90 minutes later nurse now on holiday. I have 1. had to pay for a locum nurse to cover. 2. the member of staff has one week to get her BCG so she can register, I have to sign the application and she is moving to the other side of the country in a week. PALS not answering the phone. No one takes responsibility. I guess it's lucky my staff member isn't ill or she'd die before COCH did anything.