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28th June 2024


I understand that the drop in clinic is very busy and not open for a long time, however, every time I visit I feel very rushed, especially if I have questions. I struggle with concentration and become very overwhelmed if there is too much going on around me. So to have a discussion, whilst undressing/changing my son to be weighed, with other people talking and babies crying around me all at once is a lot. I would appreciate it if there was the chance to perhaps focus on weighing my son, and then be able to step aside to have a conversation

Suggested improvements
Again, I just feel rushed if I attend to weigh my son and I also have questions

Experience
Dignity/Respect
Family Involved
Information Needed
Health Visitor Kindness
Confidence Health Visitor
Health Visitor Introduce