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24th May 2014


The matron was prompt, friendly, sypathetic & very knowledgeable. She offered very good advice as well. She checked my Dad over thoroughly. After discovering he had signs of a chest infection. She was very efficient in informing the GP arranging antibiotics to be delivers to the pharmacy. This nipped the infection in the bud thus preventing a hospital admission. She also suggested a few other ideas to help prevent hospital.

Recommend
Dignity/Respect
Involvement
Information
Staff
Effectiveness
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Quality of life