Community Services - Essex Partnership University NHS Foundation Trust

The Lodge, Lodge Approach, Runwell, Wickford, Essex, SS11 7XX
 
7,270 reviews

Reviews

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Reviews

 
Page 697 of 727
 
Written by a NHS patient
20th July 2022


I received compassionate care, and empathy by the mental health team, and was kept informed with any plans or progress. I understand that the system is fully stretched but waiting times for any counselling needs urgent review, vulnerable people can not wait too long for appointments.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Primary Care Mental Health Team - North East
20th July 2022


.

Suggested improvements
Jason has been fantastic. The care and compassion from him has really helped me through the most difficult part of my life, knowing he is there if I need him and having regular conversations has got me through some very difficult times

Experience
Dignity/Respect
Involvement
Information
Staff
 
Review of Primary Care Mental Health Team - North East
19th July 2022


N/A

Suggested improvements
Nothing could of been done better.

Experience
Dignity/Respect
Involvement
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Staff
 
Review of Primary Care Mental Health Team - North East
18th July 2022


I Need some support with hormonal changes and anger management my one to one with emma was very helpful and has helped me identify the reasons why i get upset and angry Im glad i went to my doctors for help.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
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Staff
 
Review of Therapy for You (NHS Talking Therapies) NE Essex
16th July 2022


Paula Pickford initially and then Jacqueline Sawkins have been Amazing.

Suggested improvements
I can't think of anything. Been a difficult time.

Experience
Dignity/Respect
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Staff
 
Review of South East Essex Primary Care Mental Health Team
15th July 2022


It has taken me many years to ask for help, with my depression. I am now having doubts, that the system will help me. I did not feel that the person I spoke to, really listened to me and he seemed to have pre conceived ideas about me. For example; he assumed that I had been self medicating with drink or drugs. He came to this conclusion, because he had accessed my medical records and noted that I had been to A&E, twice over the last 6 years. I must admit, I didn’t realise that twisting my ankle and 4 years later breaking my wrist, meant I must have an addiction. When I assured him that I did not and never have, he said it was highly unusual for someone of my age. I now assume, his assumptions are on record and this disturbs me greatly.

Suggested improvements
Please don’t make assumptions. Listen to the patient. Remember how hard it must have been to ask for help. I may be a cynic, but I’m aware that you could put my feedback down to the rantings of a mentally ill person and I very much doubt my opinion will matter.

Experience
Dignity/Respect
Involvement
Information
Staff
 
Review of Therapy for You (NHS Talking Therapies) Southend
15th July 2022


The therapist gave me interesting resources which will have benefits when therapy is completed. I was able to see which areas in my life require development.if anything could be improved , it would be to stay with this help longer .

Suggested improvements
Within time constraints , the “ course” was cleverly designed but I would’ve liked it to be longer

Experience
Dignity/Respect
Involvement
Information
Staff
 
Review of Long Covid Clinic
15th July 2022


Because I don’t have them

Suggested improvements
Nothing thank you

Experience
Dignity/Respect
Involvement
Information
Staff
 
Review of West Essex Specialist Community Diabetes Service
14th July 2022


I have been diagnosed with diabetes 2

Suggested improvements
nothing

Experience
Dignity/Respect
Involvement
Information
Staff
 
Review of Primary Care Occupational Therapy Service
14th July 2022


I was asked if I wanted to

Suggested improvements
More contact occasions

Experience
Dignity/Respect
Involvement
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Staff
 
 
Page 697 of 727
 

Resources

Short link to review Community Services - Essex Partnership University NHS Foundation Trust: http://iwgc.net/eopdz