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8th July 2022


Was discharged home when presenting in A&E suicidal after being sent by 111. Was then seen my the MHLT and sent home with the number to ring for 111 and was told ‘we can’t provide any mental health treatment here’ … it’s a constant cycle of no one listening.

Suggested improvements
Need staff to be more compassionate and understanding. Different things work for different people but when a teenage presents in A&E with a plan to end their life, being told to do mindfulness isn’t going to change that.

Experience
Dignity/Respect
Involvement
Information
Staff