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19th March 2022


Answer to what?

Suggested improvements
My only contacts with the team were by telephone and post so it would have been difficult for the team to predict my needs. So, very understandably, I think they they underestimated my general fitness. My breathlessness is much less severe now than at the start and the care I received may have contributed to this improvement. I would like to emphasis that the team was thoughtful and pleasant throughout. It's just a pity that face to face contact was not possible.

Experience
Dignity/Respect
Involvement
Information
Staff