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4th March 2022


I've struggled with mental illness for so long it's part of my identity and will always be there in the background, but thanks to the treatment I've received, I feel more alive and able to cope than I have in a long time.

Suggested improvements
Communication - my therapist went off sick but nobody in the office was aware, so I spent a whole day worrying about potentially missing a session because I didn't have the Teams link. I was impressed to get a call from the Head of Service the next day though. I had to wait several weeks for treatment to resume - not my therapist's fault, there was nobody else with her specialism at the time to pick up with me.

Experience
Dignity/Respect
Involvement
Information
Staff