Share review of Community Services - Essex Partnership University NHS Foundation Trust

Community Services - Essex Partnership University NHS Foundation Trust 2022-04-30 Person 4 5 0

I’ve had a massive problem with the other areas where I am mean’t to go and get help. Jenny from the mental health a&e team in particular has been brilliant as was the man on triage. It was good to have this after feeling let down by other areas of the mental health departments elsewhere. (Written by my partner for me)

The home treatment team asking what we want from them or what we expect to get out of a hospital stay. This is something that keeps being asked to us and when you are in crisis the last thing you need is to be asked what you expect you’ll get out of a service as it feels as though we are asking too much or that we expect too much when all we need is help. We aren’t the professionals so I think this could be re worded in some way. Especially as the same question has been repeated to us about 7 times from different people over the last 2 days.